
You may be able to see your payment, but it is showing as cancelled. The PayPal website will prompt you to add tracking and ship your item.You may have received an email from PayPal notifying you.

The funds have not been added to your main PayPal Balance.You can see the transaction in your PayPal activity through the PayPal website.Read PayPal's guide to handling payments on hold. The money has been successfully deposited into your account, but will be temporarily inaccessible until your buyer has received the item they ordered in the condition promised.Īll you need to do is ship your item using tracking shipping, then upload your tracking number to the transaction details page in PayPal. PayPal sometimes place a payment on hold as a security measure. Review any previous email addresses that you may have used for PayPal ĭon't ship your item until your payment has clearedĬheck your email inbox for any notifications from PayPalĮnsure that your email address has been confirmed on PayPal Follow our guide to verifying your PayPal account or log in to your PayPal to find out more. To receive money from your Depop sales, you need to have a funding source connected to your PayPal account. You may need to verify your PayPal account. If your buyer paid via PayPal, but you are struggling to access your payment, this could be due to a few reasons. This will be paid directly into your connected bank account.Note that this may not show up until the day before your payout is due to be paid, so don't worry if you're not seeing anything immediately. Scroll to Next Payout to view how much and when your next payout will be.Your total balance from any recent sales through Depop Payments will be visible in your Depop Balance.

If your buyer used Depop Payments to checkout, this payment should be visible in your Depop Balance. If you cannot see the transaction under All Sold Items do not ship your item yet, reach out to Depop Support.

